THRIVE Coverage
THRIVE Coverage is your peace of mind for HELIOS. Protection from accidental damage and, on the 2-year plan, loss or theft. A longer warranty on top of the standard two years, so you can focus on what matters most: your riding.
1-year coverage
- Accidental damage protection
- Extended warranty: 3 years
- Theft and loss protection 1
2-year coverage
Best value- Accidental damage protection
- Extended warranty: 5 years
- Theft and loss protection 1
Good to know
THRIVE Coverage is added when you buy HELIOS 2.0 and covers that ring for the length of your plan, from your order date. To make a claim, contact support with your order number.
1 2-year plan only.
Still got questions?
What does THRIVE Coverage cover?
THRIVE Coverage protects your HELIOS ring. Choose the 1-year plan for accidental damage protection and a 3-year warranty, or the 2-year plan for accidental damage, theft and loss protection and a 5-year warranty.
How long is THRIVE Coverage valid for?
It depends on your plan.
- THRIVE Coverage 1-Year: valid for 1 year from your order date.
- THRIVE Coverage 2-Year: valid for 2 years from your order date.
How does the extended warranty work?
Every HELIOS comes with a 2-year warranty. The 1-year plan extends it to 3 years; the 2-year plan extends it to 5 years and adds theft and loss protection.
Can I add THRIVE Coverage after buying HELIOS?
Coverage is added at checkout with your ring. Missed it? Contact support with your order number.
What happens if I lose my HELIOS?
With the 2-year plan, loss and theft are covered. Contact support with your order number and we’ll replace your ring.
How do claims work?
Contact support with your order number and a photo or short note on what happened. We repair or replace your ring under your plan.